Last Updated: June 11, 2026
Effective Date: June 11, 2026
Welcome to [Website Name] (“the Site,” “we,” “us,” or “our”). We are dedicated to providing information and services related to Traditional Chinese Medicine (TCM), including herbal formulas, Tui Na massage, acupuncture, and medicinal diet therapy. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.
1. Information We Collect
We may collect the following categories of personal information, depending on your interaction with the Site:
- Account & Contact Data: When you register, book an appointment, or submit an inquiry, we may collect your name, email address, phone number, and other contact details.
- Health & Sensitive Data: To offer personalized TCM constitution analysis, herbal recommendations, Tui Na protocols, or dietary advice, we may ask you to voluntarily provide sensitive personal data, such as allergy history, past medical history, symptom descriptions, or tongue images. You are under no obligation to provide this data, and we only process it with your explicit, informed consent.
- Service Interaction Records: Your consultation history, appointment logs, and content browsing patterns on our Site.
- Automatically Collected Data: When you access the Site, our servers automatically log certain information, including your IP address, browser type, operating system, referring URLs, and timestamps. We may also use cookies and similar tracking technologies.
- User-Generated Content: Any information you voluntarily post in comment sections, forums, or through our customer support channels.
2. How We Use Your Information
We process your personal data for the following purposes and on the legal bases described below:
- Service Provision & Performance: To fulfill our contract with you, we use your data to generate TCM-based herbal references, wellness protocols, and dietary suggestions, as well as to manage bookings and respond to your queries.
- Legitimate Interests: We may process data to improve our content and user experience, ensure network and information security, prevent fraud, and analyze usage trends — provided these interests are not overridden by your data protection rights.
- Consent: For the processing of sensitive health data and the use of non-essential cookies/trackers, we rely solely on your explicit consent, which you may withdraw at any time.
- Legal Obligation: To comply with applicable laws, regulations, or valid governmental requests.
Important Medical Disclaimer: All TCM content, including herbal formulas, acupressure/acupuncture points, and dietary advice provided on this Site, is for wellness education and informational reference only. It is not a substitute for professional medical diagnosis, treatment, or prescription. Always consult a licensed healthcare provider for any health concerns.
3. How We Share Your Information
We do not sell or rent your personal information. We may share data only in the following limited circumstances:
- Service Providers: We engage trusted third-party vendors to perform functions on our behalf (e.g., cloud hosting, email delivery, analytics). These providers are contractually bound to process data only per our instructions and in compliance with this Privacy Policy.
- Legal & Safety Requirements: We may disclose information if required by law, court order, or governmental regulation, or if we believe in good faith that such action is necessary to protect the rights, property, or safety of our Site, our users, or the public.
- With Your Consent: We may share your information with third parties when we have your explicit direction and consent to do so.
- Aggregated or De-identified Data: We reserve the right to share non-personally identifiable, de-identified, or aggregated data for research, statistical, or commercial purposes, which cannot reasonably be used to identify you.
4. Your Rights & Choices
Depending on your jurisdiction (e.g., EEA, UK, California), you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Correct any inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your data, subject to certain legal exceptions.
- Right to Restrict or Object: Object to processing based on legitimate interests, or request restriction of processing.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Withdraw Consent: Withdraw previously given consent for sensitive data processing or marketing communications at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
- Account Deletion: You may request to close your account. Upon closure, your data will be deleted or anonymized within a reasonable timeframe, except as required for legal record-keeping.
To exercise these rights, please contact us using the details in Section 9. We will respond to verifiable requests within the timeframe required by applicable law.
5. Data Retention & Security
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. We implement and maintain appropriate administrative, technical, and physical safeguards — including SSL encryption, access controls, and data minimization practices — designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is 100% secure; therefore, we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies (such as pixels and web beacons) to remember your preferences, analyze site traffic, and enhance your browsing experience. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features on our Site. Where required, we will obtain your consent before deploying non-essential cookies.
7. International Data Transfers
Your information is primarily stored and processed in [Country/Region Name, e.g., the United States]. If you are accessing the Site from a different jurisdiction, please be aware that your data may be transferred to, stored, and processed in a country with data protection laws that differ from your own. By using the Site, you consent to this transfer. We will take legally required steps to ensure adequate safeguards for transferred data.
8. Children’s Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with data, please contact us.
9. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal obligations. When we make material changes, we will post the revised policy on this page and update the “Last Updated” date. We may also provide prominent notice (such as a banner or email notification). Your continued use of the Site after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer/Privacy Team at:
- Email:daving555@163.com
- Mailing Address: Gansu Province, China
We will endeavor to address all inquiries within a reasonable timeframe, in accordance with applicable data protection laws.